Frequently Asked Questions

We're an authorized outlet for all major shipping carriers including UPS, FedEx, USPS, and DHL. This means you can compare rates from all carriers and choose the best option for your needs - all in one convenient location.

Yes! We provide professional packing services for all types of items. Whether you need fragile items carefully wrapped, electronics properly cushioned, or custom crating for large items, our expert staff can handle it. We also sell packing supplies if you prefer to pack items yourself.

We're open 7 days a week for your convenience:

• • Monday - Friday: 9:00 AM - 5:00 PM
• • Saturday - Sunday: 10:00 AM - 3:00 PM

Absolutely! We offer international shipping to virtually any country worldwide. Our staff can help you navigate customs documentation, choose the right service level, and ensure your package arrives safely. We handle both document and package shipments internationally.

Yes, we strongly recommend insurance for valuable items. Package insurance protects your shipment against loss or damage during transit. We can help you determine the appropriate coverage level based on your item's value and provide insurance through the carrier of your choice.

All shipments include tracking numbers that allow you to monitor your package's progress in real-time. You'll receive a tracking number at the time of shipping, which you can use on the carrier's website or app to check the status and estimated delivery date of your package.

Yes! We offer label printing services for all major carriers. This is especially convenient for online sellers or businesses shipping multiple packages. Simply bring your shipping information, and we'll print professional labels quickly and efficiently. We can also help with return labels and bulk printing needs.

We can handle packages of virtually any size, from small envelopes to large freight shipments. For oversized items, we offer custom crating services to ensure safe transport. If you have an unusually large or heavy item, give us a call at (740) 556-8710, and we'll discuss the best shipping options for your needs.

Yes! We work with many local businesses and online sellers who ship regularly. We can set up business accounts and discuss volume discounts based on your shipping needs. Contact us to learn more about how we can support your business with competitive rates and convenient services.

Yes! We offer both physical mailbox rentals at our Whitehall location and virtual mailbox services through our iPostal1 partnership. Physical mailboxes provide you with a secure location to receive mail and packages, while virtual mailboxes give you a real street address with digital mail management. Both options are perfect for businesses, remote workers, and anyone who needs a reliable mailing address.

Through our partnership with iPostal1, we offer virtual mailbox services that give you a real street address (not a PO Box) for receiving mail and packages. You can view your mail online, have it forwarded anywhere in the world, and manage everything digitally. It's perfect for remote businesses, digital nomads, home-based businesses, and anyone who needs a professional address or wants to manage their mail from anywhere.

Yes! We have an in-store coffee shop where you can enjoy freshly brewed coffee, espresso drinks, and snacks while you wait for your shipping services. We offer free WiFi and comfortable seating, making it a great spot to relax or get some work done. Plus, get a free coffee with any shipping service over $25!

We accept all major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and cash. For business accounts, we can also arrange invoicing for regular customers.